Slots / Mobile
Before you open an account or access any part of the sobatgoming platform, these terms set out what you agree to and what we commit to in return. They cover account access, how your wallet works with DANA, OVO, or GoPay, content boundaries, and the steps available when something needs to change. Availability depends on local law and is open where local law permits.
These terms form the agreement between you and sobatgoming each time you log in, browse a lobby area, or complete a transaction. They apply to every session regardless of whether you access the platform through a mobile browser or a desktop connection. Where Indonesian law governs a specific point — account identity verification, fund handling through a local e-wallet, or data retention — that law applies alongside these terms, not in place of them. We update these terms when our services or applicable regulations change. The version shown in your account dashboard after login is the current one. Continued use of the account after an update means you have accepted the revised terms. If any individual clause is found unenforceable under local law, the remaining clauses stay in effect. Questions about a specific clause can be directed to our support team at any time — contact routes are listed in the Support section of this page. Your account and wallet activity through DANA, OVO, or GoPay are subject to both these terms and the separate policies of those payment providers.
Transaksi melalui DANA tunduk pada ketentuan ini dan kebijakan terpisah yang ditetapkan oleh penyedia DANA. Kami tidak mengendalikan jadwal pemrosesan di pihak mereka.
Penggunaan OVO untuk transaksi akun diatur bersama oleh ketentuan ini dan perjanjian akun OVO Anda sendiri. Periksa kedua sumber untuk batasan yang berlaku.
Saat Anda menggunakan GoPay, ketentuan sobatgoming dan kebijakan GoPay berlaku secara bersamaan. Konfirmasi di aplikasi GoPay Anda untuk detail batas transfer yang aktif.
Not every part of your experience falls under the same set of rules. This section draws the lines clearly so you know exactly where these terms apply and where a separate policy or a third-party provider's agreement takes over. When you are unsure which applies, our support team can point you to the right document.
These terms govern how your account is created, maintained, and closed. They cover login credentials, session activity, and the steps we take when account security needs to be reviewed. Account access depends on local law and eligible regions.
Deposits and withdrawals processed through DANA, OVO, or GoPay fall within these terms for the sobatgoming side of the transaction. The payment provider's own terms govern what happens inside their network.
Game content from PlayStar, JDB, Microgaming, PG Soft, and CQ9 is made available under these terms. Title availability, lobby placement, and session rules are set by us; individual game mechanics are set by each studio.
Links, tools, or services that sit outside the sobatgoming platform are not covered here. If you leave our platform through a link, the destination's own terms apply from that point forward.
These terms are not one-sided. You have concrete actions available at any stage of your account life — before a question becomes a problem. Your account dashboard shows your transaction history after login, and the records held there are yours to review at any time. If something looks incorrect, you can raise a correction request directly through the support channel listed below. We will check the record against our system log and respond with what we find. For account detail changes — contact information, linked payment method, or security settings — the fields are visible inside your account settings page. Follow the instructions shown there; some changes require a verification step to protect your account. Any formal question about how your data is handled or stored can be submitted in writing to our support address, and we will respond within a reasonable time.
Your full transaction history is accessible in the account dashboard after login. It covers every deposit, withdrawal, and session record associated with your account.
Use the account settings page to update contact details or your linked DANA, OVO, or GoPay method. Follow the verification instructions shown on that page.
For anything these terms do not answer clearly, send a message through the live chat or email support route. We log every request and reply in writing.
If you need a written explanation of how a specific clause applies to your account, contact support with your account reference and we will provide a clear response.
For questions about these terms — or to request a correction, review a transaction, or raise a policy concern — use any of the contact routes below. Each route is monitored and every inquiry gets a written response.
The live chat icon is visible in the bottom corner of every page while you are logged in. Use it for quick questions about account status, a transaction, or a clause in these terms.
For written requests — formal corrections, data inquiries, or policy questions that need a documented response — send a message through the email support form in your account settings.
The help centre inside your account lists common questions about these terms, wallet use with DANA or OVO, and account access steps. It is updated when the terms change.
Account security and data handling are part of these terms, not a separate promise. Here is what the four active areas cover and who to contact when something needs attention.
Account credentials are stored with encryption. If we detect unusual login activity on your account, we apply a hold and contact you through your registered address. You can review active sessions in account settings.
We use session cookies to maintain your login state and preference cookies to remember lobby settings between visits. You can adjust cookie preferences through the settings shown on your first visit or inside account settings.
Transaction records and account history are kept for as long as required by applicable Indonesian regulations. When the retention period ends, data is removed from active systems according to our internal data schedule.
When these terms are updated, the new version appears in your account dashboard after your next login. The date of the most recent revision is shown at the top of the terms document. To request changes to your stored account data, contact support in writing.
These are the questions we receive most often about how these terms work in practice. If your question is not listed here, live chat or email support can answer it directly.
The current version is always shown in your account dashboard after you log in. We do not maintain a separate publicly dated archive. If you need confirmation of when the terms were last updated, the revision date is shown at the top of the document inside your account.
Yes — these terms cover the sobatgoming side of every transaction, including deposits made through DANA, OVO, or GoPay. The payment provider's own terms govern what happens inside their network. Both sets of terms apply at the same time, not one instead of the other.
Your account remains open and your records are retained according to the retention schedule in the Data Handling section above. If you want your account closed, contact support in writing with your account reference. We will confirm the closure and explain which records are kept under applicable Indonesian regulations.
Yes. Open a request through live chat or email support and include your account reference and the transaction date. We check the record against our system log and respond with our findings in writing. The correction process is described in the Rights section of this page.
We update the version shown in your account dashboard and display the revision date at the top of the document. Continuing to use your account after an update means you have accepted the revised terms. If you have questions about a specific change, contact support before your next session.
Game titles from PlayStar, JDB, Microgaming, PG Soft, and CQ9 are made available on sobatgoming under these terms for lobby access and session rules. Individual game mechanics — prize structures, feature rounds, return rates where shown — are set by each studio and visible inside the game itself.